Will ABS Force 24/7 Legal Services?
In a recent Law Society Gazette article, Alastair Moyle commented on the importance of marketing management , a point that clearly resonates strongly with Joanna Goodman’s feature “Law Firms Face New...
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OR’s 24/7 Effort Pays Dividends For Sue Ryder’s Big Wigs Business Challenge!
As you may have previously read here on the blog, Office Response took part in the Sue Ryder Care Big Wigs Challenge which ran from September 2010 until January this year. For those of you who may not...
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PPI Calls increased here by 100% in the past 24 hours! Are you prepared?
Here at Office Response we saw a dramatic rise in call volumes for our legal services clients yesterday, with some clients seeing an increase of more than 100% in call volumes relating to PPI Claims!...
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Telephone Answering Tips
The telephone is still an important point of contact with customers and the way you answer your company’s phone will form your customer’s first impression of your business. These telephone answering...
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